Terms and Conditions

This agreement applies between you, the user of this Website, and Best Friends for Kidz Training / Train Your Brain, the owner and operator of this Website. By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you should discontinue use of the Website immediately. Nothing on this Website constitutes a binding offer capable of acceptance. Any order or purchase you submit constitutes an offer to purchase our services or products. Acceptance of your order is deemed to occur only when we send you a confirmation email indicating that your order has been accepted and processed.

 Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Facilities": means collectively any online facilities, tools, services or information that Best Friends for Kidz Training makes available through the Website either now or in the future;
"Services": means the services available to you through this Website, specifically use of the Best Friends for Kidz Training proprietary e-learning platform;
"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
"Premises": Means Our place(s) of business located at Brandon, Florida - 408 E Lumsden RD , 33511;
"System": means any online communications infrastructure that Best Friends for Kidz Training makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Website and is not employed by Best Friends for Kidz Training Ltd and acting in the course of their employment;
"Website": means the website that you are currently using (www.trainyourbrain.fun) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions; and
"We/Us/Our": means Best Friends for Kidz Training, a company incorporated in Brandon, Florida located at 408 E Lumsden RD , 33511.

1. REFUND SUMMARY & AGREEMENT

By completing this registration, you acknowledge, understand, and agree to the following refund terms:

3-Day Cooling-Off Period
A full refund may be requested within three (3) business days of payment, provided the course or program has not started, no access has been granted, and no materials have been issued or downloaded.

Non-Refundable Registration Fee
A $150 registration and administrative fee will be deducted from all approved refunds.

Course Start Policy

Short Courses (1 hour to 1 week): No refunds will be issued once course access has been granted, materials have been provided, or the scheduled start time has passed.
Long Programs (9 weeks to 12 months): No refunds will be issued once forty percent (40%) of the scheduled program duration has elapsed, substantial participation has occurred, course access has been used, or materials have been provided, whichever occurs first.

Materials Policy

Printed, shipped, opened, downloaded, or digital materials are non-refundable.
A materials value of up to $100 may be deducted from any otherwise eligible refund.

Attendance / Participation Policy
Failure to attend, log in, participate, complete assignments, or complete the course does not qualify for a refund.

Refund Processing
Approved refunds, if applicable, will be processed to the original payment method within a reasonable timeframe.

Chargebacks / Payment Disputes
By registering, you agree to contact Best Friends for Kidz Training / Train Your Brain first to resolve any billing concerns before initiating a payment dispute or chargeback.

2. Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

3. Business Customers

These Terms and Conditions also apply to customers procuring Services in the course of business.

4. Intellectual Property


4.1 Subject to the exceptions set out in Clause 5 of these Terms and Conditions, all content included on this Website—including, but not limited to text, graphics, logos, icons, images, audio clips, video clips, downloads, course materials, data compilations, page layout, underlying code, and software—is the property of Best Friends for Kidz Training / Train Your Brain, its affiliates, licensors, or other relevant third parties.

By continuing to use this Website, you acknowledge that all such materials are protected by applicable United States and international intellectual property laws.

4.2 Subject to Clause 6, you may not reproduce, copy, distribute, store, transmit, sell, modify, publish, or otherwise reuse any material from this Website without our prior written consent, unless expressly stated otherwise on the Website.

4.3 All course content, including videos, documents, training materials, and digital resources, is licensed for individual use only. Users may not share login credentials, distribute materials, record content, or allow any third party to access the materials. Unauthorized use may result in immediate termination of access without refund.

5. Third Party Intellectual Property

  • 5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
  • 5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

6. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

7. Links to Other Websites

This Website may contain links to third-party websites or resources. Unless expressly stated, these websites are not under the control of Best Friends for Kidz Training / Train Your Brain or its affiliates.

We are not responsible for the content, accuracy, availability, or practices of any third-party websites and disclaim all liability for any loss or damage that may arise from your use of them.

The inclusion of any link does not imply endorsement, approval, or recommendation of the linked website, its owners, or its content.

8. Links to this Website

Linking to This Website

You may link to the home page of this Website at www.trainyourbrain.fun
 without prior written permission, provided that the link is fair, legal, and does not damage or take advantage of our reputation.

Deep linking (linking directly to specific pages within the Website) is not permitted without our prior written consent.

We reserve the right to withdraw linking permission at any time without notice.

For permission requests or additional information, please contact us at hello@bffkidz.com
 or call us at 727 877 0216.

  • User Content and Conduct
9.1.1 You must not use obscene, offensive, or vulgar language when interacting with the Website or its services.

9.1.2 You must not submit any content that is unlawful, harmful, or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, discriminatory, ageist, sexist, or racist.

9.1.3 You must not submit any content intended to promote, encourage, or incite violence or illegal activity.

9.1.4 We recommend that all submissions be made in English, as we may be unable to respond to or fully support requests submitted in other languages.

9.1.5 Any identification information you provide must be accurate and must not violate these Terms and Conditions or any applicable laws.

9.1.6 You must not impersonate any person or entity, including employees, representatives, or affiliates of Best Friends for Kidz Training / Train Your Brain.

9.1.7 You must not use our systems, Website, or services to send unauthorized or unsolicited mass communications, including spam or junk mail.

  • 9.2 Monitoring and Communication Records
You acknowledge that Best Friends for Kidz Training / Train Your Brain reserves the right, where permitted by law, to monitor communications made through the Website or related systems for purposes including quality assurance, training, security, and compliance.

9.3 Retention of Communications

You acknowledge that we may retain records of communications submitted through the Website or related systems for administrative, legal, and operational purposes, in accordance with applicable data protection laws.

9.4 Use of Submitted Information

By submitting information through our Website or systems, you grant us a non-exclusive, worldwide license to use, store, and process such information as necessary to provide services, improve our offerings, and operate the business.

We will not materially alter your content in a misleading or defamatory manner. If you wish to place restrictions on how your information is used, you must notify us in advance. We reserve the right to accept or decline such requests.

10. Accounts

  • 10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Websiteyou represent and warrant that:
  • 10.1.1 all information you submit is accurate and truthful;
  • 10.1.2 you have permission to submit Payment Information where permission may be required; and
  • 10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
  • 10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
  • 10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
  • 10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

11. Termination and Cancellation of Accounts

  • 11. Account Termination
11.1 Either Best Friends for Kidz Training / Train Your Brain or you may terminate your Account at any time. If we terminate your Account, you will be notified by email and may be provided with a reason where appropriate. We reserve the right to suspend or terminate Accounts immediately where necessary, including but not limited to breaches of these Terms and Conditions, misuse of the Website, or fraudulent activity.

11.2 If your Account is terminated, any current or pending orders, enrollments, or payments may be cancelled, and access to Services may be suspended or withdrawn. Where applicable, refunds will be handled in accordance with our Refund Policy.

12. Services, Pricing and Availability

  • 12. Services, Availability, and Pricing
12.1 While we make reasonable efforts to ensure that all general descriptions of services offered by Best Friends for Kidz Training / Train Your Brain are accurate, we do not guarantee that all details will be identical in every case. The exact nature of services may vary depending on individual needs, program structure, or circumstances. Nothing in this clause excludes liability for errors caused by negligence. This clause applies to minor variations only and does not apply where fundamentally different services are provided. Please refer to Clause 13.8 for issues relating to incorrect services.

12.2 Where applicable, you may be required to select a specific plan, course level, or service package at the time of registration or purchase.

12.3 We do not guarantee that any service or course will be continuously available at all times. Availability is not guaranteed until your order has been confirmed and accepted by us.

12.4 All pricing information displayed on the Website is correct at the time it is published. We reserve the right to update, modify, or remove pricing and promotional offers at any time without prior notice.

12.5 If pricing changes occur between the time an order is placed and the time it is processed and accepted, the price in effect at the time of purchase will apply.

13. Orders and Provision of Services

  • 13. Formation of Contract
13.1 Nothing on this Website constitutes a binding offer capable of acceptance. Your order represents an offer to purchase services from Best Friends for Kidz Training / Train Your Brain, which we may accept at our sole discretion. Acceptance is confirmed only when we send you an order confirmation email. A binding contract between you and Best Friends for Kidz Training / Train Your Brain is formed only at that time.

13.2 Order confirmation emails will be sent prior to the commencement of services and will include relevant details of your purchase, which may include confirmation of the service selected, pricing, access details, and any applicable terms related to your enrollment.
  • 13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;
  • 13.2.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
  • 13.2.3 Relevant times and dates for the provision of the Services;
  • 13.2.4 User credentials and relevant information for accessing those services.
  • 13. Orders, Payment, and Service Delivery
13.3 If we do not accept your order for any reason, no payment will be taken under normal circumstances. If any payment has already been processed, it will be refunded in full within fourteen (14) calendar days.

13.4 Payment for services will be processed using your selected payment method. Any one-time setup or registration fees will be charged immediately upon purchase. Where applicable, recurring payments will be charged according to your selected plan on the billing cycle stated at checkout or in your order confirmation email.

13.5 We aim to provide access to services within two (2) to three (3) working days following order confirmation, or within a reasonable timeframe depending on program structure, unless otherwise stated or in exceptional circumstances. If we are unable to begin services within a reasonable timeframe, we will notify you at the time of purchase or as soon as reasonably possible thereafter.

Time is not of the essence in this agreement, meaning that while we aim to meet estimated timelines, these are not guaranteed contractual obligations, and we are not liable for minor delays.

Where services are scheduled to begin within fourteen (14) calendar days of order acceptance and you request immediate access, you acknowledge that your statutory cancellation rights may be affected as outlined in Clause 14.

13.6 Best Friends for Kidz Training / Train Your Brain will use reasonable skill and care in providing services, consistent with generally accepted industry standards.

13.7 If services provided do not match your order due to an error, you should contact us as soon as possible. We will review the issue and, where appropriate, correct it within five (5) working days.

Additional terms and conditions may apply to specific courses, programs, or services. Where applicable, you will be required to review and accept these terms at the time of purchase.

13.8 We may provide technical or customer support via email, online platforms, or other communication methods. While we aim to respond in a timely manner, we do not guarantee specific response times.

14. Privacy

Use of this Website is also governed by our Privacy Policy, available at www.trainyourbrain.fun/privacy
, which is incorporated into these Terms and Conditions by reference. By using this Website, you acknowledge that you have read and agree to the Privacy Policy.

15. How We Use Your Personal Information (Data Protection)

  • 16.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
  • 16.2 We may use your personal information to:
  • 16.2.1 Provide Our Services to you;
  • 16.2.2 Process your payment for the Services; and
  • 16.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
  • 16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
  • 16.4 We will not pass on your personal information to any other third parties without first obtaining your express permission.

16. Disclaimers

  • 16.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
  • 16.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
  • 16.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
  • 16.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

17. Changes to the Facilities and these Terms and Conditions

We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

18. Availability of the Website

  • 18. Website Availability and Disclaimer
18.1 The Website is provided on an “as is” and “as available” basis. Best Friends for Kidz Training / Train Your Brain uses reasonable industry practices to maintain Website availability and performance; however, we do not guarantee that the Website will be uninterrupted, error-free, or free from defects.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to warranties of fitness for a particular purpose, accuracy, compatibility, or satisfactory quality. No refunds will be issued for temporary interruptions or service outages.

18.2 We are not responsible for any disruption or unavailability of the Website caused by external factors, including but not limited to internet service provider failures, hosting provider issues, server or network failures, power outages, natural events, cyber incidents, or restrictions imposed by government or regulatory authorities.

19. Limitation of Liability

  • 19. Limitation of Liability
19.1 To the maximum extent permitted by law, we accept no liability for any direct, indirect, incidental, consequential, or special loss or damage, whether foreseeable or not, arising from your use of the Website or reliance on any information provided. You acknowledge that use of the Website and its content is at your own risk.

19.2 Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation by Best Friends for Kidz Training / Train Your Brain, to the extent such limitation is not permitted by law.

19.3 Nothing in these Terms and Conditions excludes or limits liability for direct loss arising from our failure to provide services with reasonable care and skill, or from reliance on clearly incorrect information provided by us.

19.4 If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable under applicable law, that provision shall be deemed severed and will not affect the validity or enforceability of the remaining provisions. This clause applies only to the extent permitted by applicable jurisdiction.

20. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

21. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

22. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights or benefits upon any third party. This agreement is made solely between you and Best Friends for Kidz Training / Train Your Brain, and no other person or entity shall have any right to enforce any of its terms.

23. Communications

  • 23. Notices and Marketing Communications
23.1 All notices or communications to us must be sent either by post to our business address (as listed above) or by email to hello@bffkidz.com
.

A notice will be deemed received:

three (3) business days after posting if sent by first-class mail; or
on the same business day if the email is received in full before 5:00 PM; or
on the next business day if received after 5:00 PM, on a weekend, or on a public holiday.

23.2 We may, where you have opted in, send you information about our products, services, or updates. If you do not wish to receive such communications, you may opt out at any time by contacting us directly at hello@bffkidz.com
 and requesting removal from our mailing list.

24. Law and Jurisdiction

These Terms and Conditions and the relationship between you and Best Friends for Kidz Training / Train Your Brain shall be governed by and construed in accordance with the laws of the State of Florida and the United States of America, without regard to conflict of law principles.

You and Best Friends for Kidz Training / Train Your Brain agree to submit to the exclusive jurisdiction of the courts located in Florida for the resolution of any disputes arising out of or relating to these Terms and Conditions.